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HP Desktop PCs - Computer Does Not Start and Emits an LED or Beep Code

One of the first things a electronic computer does when it turns on is run a hardware test to make a point everything is working correctly. If your screen background finds an error, IT might not start and the light emitting diodes (LEDs) blink away surgery the computer emits an sonic beep.

Execute a power reset of your computer

Execute a power reset (or hard reset) to clear information from the computer's memory without erasing personal data.

Power reset your desktop computer

Do a power reset on your desktop computing machine.

  1. Turn out the computer.

  2. Gulf any circumferential devices, and then unplug the power electric cord.

  3. With the power cord unplugged, press and hold the Power button for approximately 15 seconds.

  4. After you drain the capacitors, plug in the power cord. Leave peripheral devices disconnected.

  5. Turn on the computer.

Nam the desktop LED or too code

Proper patterns of long and short light emitting diode (LED) blinks, or audible short beeps ass help identify a variety of issues.

Note:

Characteristic lights and audible beep codes are non available happening all models.

Review the following to reference the LED blink OR computer claxon sequence.

  • The red ink Light-emitting diode blinks symbolise a major erroneousness category (long blinks).

  • The Elwyn Brooks White LED blinks represent a minor error class (short blinks).

  • A one (1) second intermission occurs after the shoemaker's last major blink.

  • A two (2) endorsement break occurs after the last minor blink.

  • Blink error code sequences carry on until you disconnect the computer or constrict the power button.

  • Beep error code sequences occur for the first Phoebe (5) iterations of the pattern, and then stop.

The warning light blinks twice, and so two, short light-skinned light blinks

This condition indicates the main area (DXE) of the BIOS has get along corrupted and no recovery binary effigy is available. It rear end also occur when updating the BIOS.

  1. Give up the system to complete its updates and any changes.

  2. Attempt Sure Start Recovery if the updates are not installing as expected.

The red lightly-armed blinks twice, and so three, short white light blinks

This condition indicates the embedded comptroller policy requires you to type a cardinal sequence.

  1. Follow any prompts.

  2. Assay Sure Showtime Recovery if the issue persists.

The Bolshevik light blinking chickweed twice, and then four, short Edward D. White light blinks

This stipulation indicates the embedded controller is checking or recovering iron boot block.

  1. Allow the system to attempt to retrieve the BIOS.

  2. Endeavor Sure Get down Retrieval if the payof persists after wait several minutes.

The red light blinks three multiplication, and then two, short white light blinks

This qualify indicates a potential memory failure.

Test computer computer memory

Use the BIOS Setup Utility to perform a memory self-test.

  1. Make positive the power electric cord is plugged in the information processing system.

  2. Turn off the computer, but leave the power cord plugged in.

  3. Turn on the computer, and past immediately press the F10 keystone repeatedly until the BIOS Frame-up menu opens.

  4. In the BIOS Setup Secondary, use the arrow keys to select Diagnostics, then select Memory board Test.

  5. Press Enter, and so prize Yes.

  6. Wait for the test to complete.

  7. Aft the test completes, notation the results, and then press F10 to Carry through and Exit.

  8. Press Enter to Exit Saving Changes.

Reseat the computer storage module

Reseat the retentiveness module from inside the computer.

CAUTION:

This product contains components that tush glucinium damaged aside electrostatic liberation (ESD). HP recommends using an anti-static wrist lather and working over a not-carpet-like floor with a conductive foam pad to reduce the to reduce the chance of electrostatic put down (ESD) damage.

  1. Turn off the computer, and then disconnect the power cord and some cables.

  2. Remove the pull access venire.

    Removing the side access panel on a desktop computer

  3. Settle the retention module.

    To find the positioning of the memory module, attend HP Customer Support, then open the Maintenance and Serving Pass for installed retentiveness information for your computer.

  4. Ground yourself to discharge any static electricity away placing one hired man on the case of the figurer, so tint the past hand to a metal surface or grounded object, such as the metal start out of a lamp.

  5. Reseat the memory modules in the computer, orienting the notches on the modules with the tabs in the memory slot. Press down happening the memory module to stop up the it in put off.

  6. Replace the English access panel, and then plug in power cord.

  7. Turn along the information processing system.

  8. Confirm that the computer can start up and run in the Windows operating system.

Replace the affected ingredient

Put back the elocutionary part operating theater component if the take persists after completing wholly the preceding steps.

Contact HP Customer Support to schedule a intersection repair or transposition. If you are in Asia Pacific, you are manageable to a local service marrow in your area.

To confirm your warrantee condition, X to HP Product Warranty Check. Repair fees might apply for out-of-warranty products.

The bloody lighting-up Montia lamprosperma trio times, and then three, short Patrick White soft blinking chickweed

This condition indicates a potential visual communication Saratoga chip failure.

The red light blinks threefold, and then four, short Stanford White illume blinks

This check indicates a voltage ability system failure.

  1. Slenderize to minimum configuration (CPU, System display panel, PSU, 1 DIMM of memory), and so isolate the failed component.

  2. Dilute advance if issue persists.

  3. Test your system of rules with a known good PSU.

  4. Touch HP Customer Put up for further assistance to replace the factor, system instrument panel, processor (CPU), Oregon PSU if the issue persists.

The warning light blinks three times, and then five, short white light blinks

This condition indicates that computer does not detect the processor (CPU).

The warning light blinks three times, and then six, short white light blinks

This discipline indicates the processor does non support an enabled feature.

Bump the product figure connected your desktop

Find your cartesian product name, count, and serial come on the computer or on the box information technology shipped in.

  • Unofficially of the case

    Locating the product label on the side of the case

  • Happening the top or rear of the subject

    Locating the product label on the top and rear of the case

  • Happening the figurehead or side of the case

    Locating the product label on the front and side of the case

  • On the box the computer shipped in

    Locating the product label

Reset the CMOS

Reset Completing Metal Oxide Semiconductor (CMOS) data for your computer.

CAUTION:

This ware contains components that give the axe be damaged by electrostatic discharge (ESD). Horsepower recommends using an anti-static wrist strap and working over a non-carpet-like story with a conductive foam pad to reduce the to slim down the chance of electrostatic discharge (ESD) damage.

  1. Flex off your figurer, and then disconnect the top executive cord and any cables from the data processor.

  2. Make a point you have the modelling number for your calculator, attend HP Customer Living, so navigate to the product pageboy for your calculator.

  3. Open the specifications document or service guide for motherboard information, and then locate the steps for resetting the CMOS.

    The stairs for resetting the CMOS might named Clearing CMOS operating room similar.

    • If the guide lists steps to readjust the CMOS: Follow the instructions.

    • If the take does not list steps to reset the CMOS: Continue with these steps.

  4. With the calculator turned off, press the Power button cardinal (10) times to fully discharge electricity fles the system.

  5. Ground yourself to firing any atmospheric static electricity past placing one hand on the case of the computer, and and so touch the other mitt to a metal surface or grounded object, much arsenic the metal part of a lamp.

  6. Open the computer to access to the motherboard.

  7. Remove operating theatre unplug the CMOS battery from the motherboard.

    Example of different CMOS battery types

  8. Confirm all sources of electricity are removed operating theater staccato from the electronic computer, including the CMOS battery.

  9. Compact the Great power clit for a minimum of 60 seconds to drain all power from the computer and reset the CMOS values on the motherboard.

  10. Reconnect or reinstall the CMOS battery, and then close the computer.

  11. Wa in the power cord to the desktop, and then turn on the computer.

    A message displays substantiating the CMOS reset. The content varies past model.

    Example message that displays to indicate the CMOS reset

  12. Support the Time in BIOS is located to 00:00.

    If not, repeat the steps to readjust the CMOS, but press and hold the Powerfulness button for 120 seconds when draining all the power from the computing machine.

Replace the affected component

Replace the affected part or ingredient if the issue persists later on completing totally the preceding stairs.

Contact HP Customer Support to agenda a product remediate or replacement. If you are in Asia Peaceful, you are directed to a local service center in your region.

To confirm your warranty status, attend HP Intersection Warranty Check. Reparation fees might apply for out-of-warranty products.

The red light blinks four times, and then two, short Theodore Harold White light water chickweed

This condition indicates the mainframe (CPU) mightiness be overheating.

Sustain the fans work right

Inspect the fans inside the computer to make sure they are working atomic number 3 expected.

Carefulness:

If a fan is not working correctly, stop victimization the computer. Exposure to consistently senior high school temperatures can damage internal parts.

  1. Turn on the computer.

  2. Locate the fans inside the case. Locations vary by computer model.

    CAUTION:

    You can use a flashlight to assist you locate each fan, but avoid using the torch inner the computing device to foreclose damaging internal parts.

    Locating fans for HP Desktop and Slimline computers

    Fan Type

    1.

    Power supply fan

    2.

    Art card fan

    3.

    Processor fan

    4.

    Power supply fan vent

    5.

    Example fan vent

    6.

    Case fan

  3. Government note any fans that might be non be operative or are making loud, growling noises.

Clean the desktop air vents

Clean the desktop air vents to remove any debris or junk that mightiness accept accumulated in and more or less the air vents over clock, obstructing the flow of air and causing the fans to work harder than normal to remove the heat.

  1. Turn off the computer, disconnect the power cord and cables, then wait for the computer to cool down.

  2. Use a vacuum-clean to clean complete exterior vents, especially or so the power supply vent.

    Care:

    To avoid damaging internal components, do non use the vacuum inside the computer.

    Locating the air vents on the rear of the computer

  3. Remove the side panel back from the data processor.

    Removing the side panel from a desktop computer

  4. Use canned air to clean the fans and components inside the computer.

  5. Replace the side panel, reconnect the power cord, and then turn on the computer.

Find the intersection number on your desktop

Find your product name, number, and serial number on the computer or on the box information technology shipped in.

  • On the side of the case

    Locating the product label on the side of the case

  • On the top or rear of the shell

    Locating the product label on the top and rear of the case

  • On the front or side of the case

    Locating the product label on the front and side of the case

  • On the loge the computer shipped in

    Locating the product label

Reset the CMOS

Reset Complementary Metal Oxide Semiconductor (CMOS) data for your computer.

Cautiousness:

This product contains components that can be damaged by electrostatic run (ESD). HP recommends using an anti-static wrist strap and working over a non-carpeted floor with a conductive foam pad to reduce the to reduce the chance of electricity discharge (ESD) damage.

  1. Crook soured your computer, and then unplug the power cord and any cables from the computer.

  2. Spend a penny sure you have the good example number for your computer, go to HP Customer Support, and then navigate to the ware page for your computing machine.

  3. Open the specifications document or armed service guide for motherboard information, and then locate the steps for resetting the CMOS.

    The steps for resetting the CMOS might named Clearing CMOS surgery similar.

    • If the run lists stairs to readjust the CMOS: Follow the instructions.

    • If the guide does not list steps to reset the CMOS: Continue with these steps.

  4. With the computer turned off, press the Powerfulness button decade (10) times to fully discharge electricity form the organization.

  5. Ground yourself to discharge whatever static electricity by placing one hand happening the case of the computing machine, and then touch the other hand to a metal surface or grounded object, so much as the bimetallic part of a lamp.

  6. Acceptive the computer to approach to the motherboard.

  7. Take out or disconnect the CMOS battery from the motherboard.

    Example of different CMOS battery types

  8. Confirm completely sources of electricity are removed or disconnected from the computer, including the CMOS battery.

  9. Press the King button for a minimum of 60 seconds to drain all power from the computer and reset the CMOS values along the motherboard.

  10. Reconnect or reinstall the CMOS battery, and so close the electronic computer.

  11. Plug in the power cord to the desktop, and so twis on the computer.

    A message displays confirming the CMOS reset. The message varies aside model.

    Example message that displays to indicate the CMOS reset

  12. Confirm the Time in BIOS is set to 00:00.

    If not, reduplicate the steps to readjust the CMOS, but press and hold the Office button for 120 seconds when draining altogether the power from the computer.

Prepare for replacing parts of the computer

Set for replacing a break of the computer away making sure your computer, components, and workspace are ready.

  1. Bend off the computer, and then wait for components to cool.

  2. Disconnect the power electric cord and any cables from the computer, so unplug the power corduroy from the wall outlet, surge shielde, extension cable, or power strip.

  3. Transfer the computer to a clear, flat, stable work turn up over a not-carpeted floor with a conductive foam launch pad to reduce the chance of electrostatic discharge (ESD) damage. HP recommends using opposing-atmospheric static radiocarpal joint straps.

  4. Keep and parts or components in their careful packaging until you are willing to set up them.

  5. Make sure you take in a Phillips or Flathead screwdriver, depending on your information processing system model.

Replace the thermal glue on the processor

Thermal paste can dry and break over time, qualification the fans deep down the computer work harder and putting extra strain on the processor. Replace the thermal glue betwixt the oestrus sinkhole and processor to avail the computer maintain an optimal internal temperature.

  1. Turn dispatch the computer, disconnect the index cord and any cables, and then wait for components to cool.

  2. Gather the shadowing materials:

    • Thermal paste

    • A flathead or TR15 screwdriver

    • Cotton swabs or microfiber cloth

    • An electrostatic discharge (ESD) wrist strap or conductive fizz pad for prudish grounding

    • Cleaning resolution, much as Isopropyl alcohol or thermal compound cleaner

      CAUTION:

      Obviate using standard 70% rubbing alcohol as it can cause corrosion and damage internal parts.

  3. Disconnect the power corduroy and whatsoever cables from the computer

  4. Slide the side panel back and away from the computer, and then put the empanel aside.

    Warning:

    The edges of metal panels can decreased skin. Be troubled not to slide tegument along whatsoever interior metal butt against of the calculator.

  5. Cautiously send the desktop happening its side so the motherboard is parallel with the act surface.

  6. Ground yourself to remove whatsoever built-up electrostatic discharge (ESD) before reach inside the calculator.

    Admonish:

    This product contains components that can be disreputable away electricity discharge (ESD). HP recommends using an opposed-electrostatic carpus strap and workings over a non-carpeted floor with a conductive foam pad to cut the to reduce the chance of electrostatic dispatch (ESD) damage.

  7. Disconnect the processor fan power telegraph from the motherboard.

    Disconnecting the processor fan power cable from the motherboard

  8. Remove the quaternion screws around the processor fan in a star pattern, or else of clockwise, to avoid putting unnecessary pressure on the motherboard.

    Removing the four screws in a star pattern

  9. Pull the lover up and away from the motherboard, then set it with the fan facing down on a level surface.

  10. Lightly dampen a cotton plant swab or microfiber textile with cleaning solution, so much as isopropyl alcohol.

    Lightly dampening a microfiber cloth with cleaning solution

  11. Locate the thermal paste on the processor.

    Locating the thermal paste on the processor

    1.

    Estrus bury

    2.

    C.P.U.

  12. Gently clean the opencut of the mainframe until all thermal paste is removed.

    CAUTION:

    Do not take away the C.P.U. chip from its socket. There are delicate pins that can make up damaged easy.

    Cleaning all the thermal paste from the processor

  13. Pristine the surface of the heat sink until all of the thermal library paste is removed.

    Cleaning all the thermal paste from the heat sink

  14. Check the heat sink and CPU edges for thermal paste, and so clean off whatever paste found.

  15. Apply a pea-sized amount of thermal paste in the snapper of the processor.

    Applying a pea-sized amount of thermal paste

  16. Center the hotness sink on top of the processor, and then align the screws with the twinned holes on the motherboard.

    Centering the heat sink on top of the processor

  17. Secure the screws in a star pattern until there is resistance.

    CAUTION:

    Manage non terminated-tighten the screws. The unnecessary pressure can damage the processor socket and cause the motherboard to crack.

    Securing the heat sink in place

  18. Reconnect the buff power line into its time slot happening the motherboard.

  19. Moated the side panel back onto the computer.

  20. Reconnect the powerfulness cord, and then turn on the computer.

Supervene upon the stricken component

Replace the affected split or part if the issue persists after completing each the outgoing steps.

Contact HP Customer Plump for to schedule a intersection repair operating theater replacement. If you are in Asia Pacific, you are directed to a topical anesthetic service center in your area.

To confirm your warranty status, cristal to HP Production Guarantee Check. Resort fees power use for out-of-guarantee products.

The red fatless blinks fourfold, and so three, dead ovalbumin light blinks

This condition indicates the computer temperature is too high.

Confirm the fans work correctly

Inspect the fans inside the computer to make sure they are working as expected.

Precaution:

If a fan is not working correctly, stop using the computer. Exposure to systematically high temperatures can damage intrinsic parts.

  1. Turn of events happening the data processor.

  2. Locate the fans inside the pillowcase. Locations alter by computer model.

    Monish:

    You can use a flashlight to help you locate each rooter, merely quash using the flashlight inside the computer to prevent damaging internal parts.

    Locating fans for HP Desktop and Slimline computers

    Rooter Type

    1.

    Power supply fan

    2.

    Graphics card fan

    3.

    Processor fan

    4.

    Exponent supply fan vent

    5.

    Case fan vent

    6.

    Case buff

  3. Note any fans that might be non be working or are making loud, growl noises.

Adroit the screen background air vents

Clean the desktop air vents to remove any disperse or detritus that might have accumulated in and around the air vents ended clock time, obstructing the airflow and causing the fans to work harder than normal to remove the heat.

  1. Cut the computer, disconnection the power cord and cables, and then wait for the computer to cool down.

  2. Use a vacuum to clean all exterior vents, particularly more or less the power supply vent.

    CAUTION:

    To avoid damaging internal components, do not use the vacuum inside the data processor.

    Locating the air vents on the rear of the computer

  3. Murder the side impanel back from the computer.

    Removing the side panel from a desktop computer

  4. Use canned air to clean the fans and components inside the calculator.

  5. Put back the root empanel, reconnect the power cord, and then plow on the computer.

Find the merchandise number on your desktop

Come up your product appoint, number, and serial number on the estimator or on the boxwood information technology shipped in.

  • Unofficially of the casing

    Locating the product label on the side of the case

  • On the top Beaver State rear of the instance

    Locating the product label on the top and rear of the case

  • On the front Beaver State side of the case

    Locating the product label on the front and side of the case

  • On the box the computer shipped in

    Locating the product label

Reset the CMOS

Readjust Complementary Metal Oxide Semiconductor (CMOS) information for your computer.

CAUTION:

This product contains components that tin be damaged by electrostatic discharge (ESD). HP recommends using an anti-inactive wrist joint strap and on the job over a non-carpet-like floor with a conductive foam bolster to reduce the to reduce the run a risk of static discharge (ESD) damage.

  1. Turn remove your electronic computer, and then disconnection the power corduroy and whatsoever cables from the computer.

  2. Make a point you have the model number for your computer, go to HP Client Sustain, and and then navigate to the production Page for your reckoner.

  3. Open the specifications document surgery service guide for motherboard selective information, and past place the steps for resetting the CMOS.

    The steps for resetting the CMOS mightiness named Clearing CMOS or related.

    • If the guide lists stairs to reset the CMOS: Come the instructions.

    • If the guide does not list steps to reset the CMOS: Continue with these steps.

  4. With the computer turned dispatch, press the Power button ten (10) times to fully discharge electricity strain the system of rules.

  5. Ground yourself to discharge any static electrical energy by placing ane hand on the case of the computer, and and then touch the other give to a metal surface or grounded object, so much as the metal-looking part of a lamp.

  6. Open the computing device to access to the motherboard.

  7. Remove or disconnect the CMOS battery from the motherboard.

    Example of different CMOS battery types

  8. Confirm all sources of electricity are separate operating theatre disconnected from the estimator, including the CMOS battery.

  9. Press the Power button for a lower limit of 60 seconds to debilitate all power from the computer and reset the CMOS values on the motherboard.

  10. Reconnect or reinstall the CMOS battery, then close the computer.

  11. Plug in the power cord to the background, and then agitate the computer.

    A substance displays confirming the CMOS reset. The message varies by model.

    Example message that displays to indicate the CMOS reset

  12. Confirm the Time in BIOS is set to 00:00.

    If not, ingeminate the steps to reset the CMOS, only press and hold the Power button for 120 seconds when draining wholly the power from the computer.

Replace the affected ingredient

Replace the affected division or component if the issue persists after completing all the preceding stairs.

Meet HP Customer Put up to schedule a product repair or replacement. If you are in Asia Pacific, you are directed to a topical armed service center in your area.

To confirm your warranty status, go to HP Product Guarantee Break. Repair fees might apply for out-of-warranty products.

The redness light blinking chickweed fourfold, and then four, short white light blinks

This condition indicates the MXM artwork card temperature is too dominating.

Confirm the fans work aright

Scrutinize the fans inner the computer to make sure they are working as unsurprising.

CAUTION:

If a fan is non working correctly, stop using the computer. Exposure to consistently high temperatures can damage inside parts.

  1. Turn along the computer.

  2. Locate the fans inside the case. Locations vary by information processing system model.

    CAUTION:

    You can use a flashlight to help you locate apiece fan, but avoid victimisation the torch inside the computing machine to prevent damaging national parts.

    Locating fans for HP Desktop and Slimline computers

    Fan Typewrite

    1.

    Power supply rooter

    2.

    Nontextual matter card sports fan

    3.

    Processor fan

    4.

    Index supply fan vent

    5.

    Subject buff vent

    6.

    Case fan

  3. Note any fans that might be non be working or are qualification loud, growling noises.

Clean the background air vents

Clean the desktop aerate vents to remove any dust or debris that might have accumulated in and around the air vents all over time, obstructing the airflow and causation the fans to work harder than normal to murder the high temperature.

  1. Put off the computer, disconnect the power cord and cables, and past wait for the computer to cool devour.

  2. Consumption a vacuum to clean totally exterior vents, especially around the power append ventilate.

    CAUTION:

    To avoid damaging inward components, do not apply the vacuum-clean privileged the computing device.

    Locating the air vents on the rear of the computer

  3. Remove the lateral panel back from the computer.

    Removing the side panel from a desktop computer

  4. Use canned air to clean the fans and components inside the reckoner.

  5. Replace the side panel, reconnect the power corduroy, and past turn happening the data processor.

Find the production number on your desktop

Find your ware name, number, and serial number on the computer or on the box it shipped in.

  • Along the go with of the case

    Locating the product label on the side of the case

  • Along the top operating theater rear of the case

    Locating the product label on the top and rear of the case

  • On the front operating room side of the case

    Locating the product label on the front and side of the case

  • On the box the computer shipped in

    Locating the product label

Readjust the CMOS

Reset Complementary Metal Oxide Semiconductor (CMOS) data for your computer.

Admonish:

This product contains components that bottom be damaged by electrostatic discharge (ESD). HP recommends exploitation an anti-static wrist strap and working over a non-carpeted floor with a conductive froth pad to reduce the to reduce the happen of electrostatic discharge (ESD) damage.

  1. Spell off your computer, and then disconnect the power corduroy and any cables from the computer.

  2. Make a point you have the model number for your computer, exit to HP Customer Support, so pilot to the product page for your electronic computer.

  3. Open the specifications document operating theater religious service guide for motherboard information, and then site the steps for resetting the CMOS.

    The stairs for resetting the CMOS might titled Clearing CMOS operating room similar.

    • If the guide lists steps to reset the CMOS: Conform to the instructions.

    • If the scout does not list steps to reset the CMOS: Continue with these stairs.

  4. With the figurer turned off, closet the Power button ten (10) times to fully discharge electricity form the system.

  5. Ground yourself to discharge any inactive electricity by placing one pass on on the case of the computer, and so touch the other hand to a metal surface operating theatre grounded object, such as the metal part of a lamp.

  6. Open the computer to get at to the motherboard.

  7. Remove or disconnect the CMOS battery from the motherboard.

    Example of different CMOS battery types

  8. Confirm all sources of electricity are removed or disconnected from the computer, including the CMOS battery.

  9. Press the Mightiness button for a minimal of 60 seconds to drain every last power from the electronic computer and readjust the CMOS values on the motherboard.

  10. Reconnect or reinstall the CMOS battery, and so finale the computer.

  11. Plug in the power cord to the desktop, and then turn on the computer.

    A subject matter displays confirming the CMOS reset. The message varies away worthy.

    Example message that displays to indicate the CMOS reset

  12. Confirm the Time in BIOS is set ahead to 00:00.

    If non, ingeminate the steps to reset the CMOS, only wardrobe and harbor the Great power clit for 120 seconds when draining all the power from the information processing system.

Replace the unnatural component

Replace the affected component part or component if the issue persists aft completing every last the preceding steps.

Contact Horsepower Client Support to schedule a product repair surgery replacement. If you are in Asia Pacific, you are directed to a local service middle-of-the-road in your field.

To confirm your warranty position, go to HP Product Guarantee Check. Repair fees power apply for out-of-warranty products.

The red illumination blinks five multiplication, and then two, short white light blinks

This condition indicates the enclosed controller is missing valid firmware.

Remove recently installed hardware

Remove any recently installed computer hardware if the reckoner is non working as expected.

  1. Insure your computer for any recently installed ironware.

  2. Withdraw any recently installed hardware.

Find the product number on your desktop

Observe your product name, number, and serial number on the computer or on the box it shipped in.

  • On the side of the case

    Locating the product label on the side of the case

  • On the crowning Beaver State stern of the case

    Locating the product label on the top and rear of the case

  • Happening the front or side of the case

    Locating the product label on the front and side of the case

  • Happening the box the calculator shipped in

    Locating the product label

Reset the CMOS

Reset Complementary Bimetallic Oxide Semiconductor device (CMOS) data for your computer.

Monish:

This product contains components that can be damaged by electrostatic discharge (ESD). H.P. recommends using an anti-electrostatic wrist joint strap and working finished a non-carpeted floor with a conductive foam pad to reduce the to reduce the chance of electrostatic discharge (ESD) harm.

  1. Act bump off your computer, and then unplug the power electric cord and any cables from the computer.

  2. Make sure you wealthy person the model number for your figurer, go to Horsepower Customer Livelihood, and then navigate to the production Page for your computer.

  3. Open the specifications document or service guide for motherboard selective information, and then settle the steps for resetting the CMOS.

    The steps for resetting the CMOS might named Clarification CMOS or similar.

    • If the guide lists steps to reset the CMOS: Follow the instructions.

    • If the guide does not leaning steps to reset the CMOS: Continue with these stairs.

  4. With the estimator turned off, press the Office button decade (10) times to fully discharge electricity form the organization.

  5. Ground yourself to discharge any static electricity by placing single helping hand on the case of the computer, and then contact the past hand down to a alloy grade-constructed Oregon grounded object, such every bit the metal part of a lamp.

  6. Open the computer to access to the motherboard.

  7. Take operating room disconnect the CMOS barrage fire from the motherboard.

    Example of different CMOS battery types

  8. Corroborate altogether sources of electrical energy are far or disconnected from the calculator, including the CMOS battery.

  9. Press the Big businessman clit for a tokenish of 60 seconds to drainage all power from the computer and readjust the CMOS values on the motherboard.

  10. Reconnect or reinstall the CMOS electric battery, and then accurate the computer.

  11. Connect the power electric cord to the desktop, so turn on the computing device.

    A message displays confirming the CMOS reset. The message varies by model.

    Example message that displays to indicate the CMOS reset

  12. Confirm the Time in BIOS is set to 00:00.

    If non, repeat the steps to readjust the CMOS, but press and hold the Baron button for 120 seconds when exhausting all the power from the computer.

Update the PC with H.P. Support Assistant

Use H.P. Support Assistant to find and install updates, including BIOS updates, for your calculator with Windows.

  1. In Windows, search for and open HP Support Assistant, or click the app ikon in the taskbar.

    If the app is not installed on your computer, download the a la mode version from the HP Indorse Assistant site.

  2. Happening the My devices tab, find your computer, then click Updates.

  3. Suction stop Check for updates and messages to get the latest updates.

  4. Wait while HP Support Assistant analyzes the scheme.

  5. After the analysis completes, select the listed updates, download and install the updates, and then accompany whatsoever on-screen instructions.

  6. If prompted, re-start the computer, and past close the tool.

Replace the affected component

Supplant the affected part or part if the offspring persists after completing all the preceding steps.

Contact HP Customer Support to schedule a product repair Oregon substitution. If you are in Asia Pacific, you are directed to a local service center in your area.

To confirm your warrant status, attend Horsepower Product Warranty Check. Repair fees power apply for out-of-warranty products.

The red light blinks five times, and then trine, short white person livid blinks

This condition indicates the part cannot be not reached away the BIOS inside the established prison term limit.

  1. Reseat the component.

  2. Test your system with a known good component.

  3. Contact HP Customer Support for farther assistance to replace the element or system board if the issue persists.

The Red River light blinks five times, and so four, short-circuit white light blinks

This condition indicates the system circuit card is not initializing quickly enough for component.

  1. Confirm the make up exponent append is organism used for the computing machine.

  2. Readjust the CMOS.

  3. Reseat components.

  4. Test your system with a identified good portion.

  5. Contact HP Customer Support for promote assistance to replace any defective parts found.

Tangency H.P. Customer Underpin

Contact H.P. Client Support for further assistance if the issue persists.

  1. Run to Horsepower Customer Support - Contact.

  2. Enter your product serial number to view warranty status and to change your location, if necessary.

  3. Select a support pick. Support options vary by country/area.

Hp Desktop Won't Turn on Solid Green Light Unplugged 4 Pin by Cpu Fan Turns 5 Times Now

Source: https://support.hp.com/us-en/document/ish_1997210-1528385-16